Shipping policy
At Jotes by Jyoti Chand, every piece is thoughtfully crafted to bring you comfort, elegance, and effortless luxury. We take equal care in ensuring your order reaches you seamlessly.
📦 Order Processing
Each order is carefully prepared with attention to detail.
- Processing time: 1–3 business days (excluding Sundays & public holidays)
- Orders placed after 6:00 PM PST will be processed the following business day
During new launches or festive seasons, processing times may be slightly extended as we maintain our commitment to quality.
🌍 International Shipping
For our global customers, we offer international delivery to select destinations.
- Estimated delivery timeline: 7–15 business days
- Shipping charges are calculated at checkout
Please note: Customs duties or import taxes (if applicable) are the responsibility of the recipient.
📍 Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email or SMS, allowing you to follow your shipment every step of the way.
⏳ Delivery Timelines
While we partner with trusted logistics providers, unforeseen delays may occur due to:
- Weather conditions
- Regional or logistical constraints
- Remote delivery locations
We appreciate your patience and understanding.
📦 Undelivered Orders
If a shipment is returned to us due to failed delivery attempts, our team will reach out to you.
Re-shipping may incur an additional charge.
💬 Customer Care
For any queries or assistance, our team is always here to help:
Info@Jotes.co
